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Whether you’ve been driving for a few years or decades, your car’s parts might seem like a foreign world. You must trust an experienced auto mechanic to perform vehicle maintenance to keep it healthy. Before taking your car to a new shop, however, ask the following questions to ensure you and the technician are on the same page regarding your vehicle.

FAQ for Car Mechanics

Do You Have Experience Working on My Make & Model?

Since vehicles vary from manufacturer to manufacturer, it’s crucial to find an auto mechanic who has expertise in your type of car. This is particularly important if you have a foreign-made car that might require specific tools and expertise.

Does Your Auto Shop Have Any Certifications? 

Automotive Service Excellence (ASE)-certified mechanics have the skills and equipment to repair vehicles. This certification is often considered the most esteemed in the auto industry. In addition, your shop should also have an A+ rating with the Better Business Bureau® (BBB) to ensure they know how to treat their customers.

What Type of Vehicle Maintenance Does My Car Need?

Typically, vehicle repairs include two primary types—tuneups and regular vehicle maintenance. Tuneups include an inspection and the replacement of air and fuel filters and spark plugs. Regular vehicle maintenance includes oil changes and filter replacements, coolant and brake flushes, transmission fluid replenishment, tire maintenance, and gearbox services.

Will You Provide a Written Estimate?

The shop should give you a written estimate for any scheduled maintenance and repairs, so you don’t end up with a surprise bill. It’s required by law in many states, including Alaska. The mechanic should also contact you if the vehicle needs additional repairs not included in the original estimate.

 

Before selecting an auto shop, a mechanic should answer a few questions for you to ensure they can successfully handle the work. Professional Automotive in Anchorage, AK, has more than 25 years of experience providing quality vehicle maintenance and repairs to drivers in the area. Their highly skilled mechanics are ASE certified and have received an A+ rating from the BBB, so you know your vehicle will receive only the best workmanship. Give them a call at (907) 562-2471 or visit their website to learn more about their services, including oil changes, brake repairs, and computer diagnostics.

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