When your car breaks down on the side of the road, you’ll want to have the phone number of a good tow truck service handy. Before an incident happens, it’s best to pre-select a reliable company to turn to. The following are four simple tips for choosing the best in the business. 

4 Tips for Choosing a Tow Truck Service

1. Availability

Most towing services are available 24/7 because cars don’t always break down during regular business hours. However, not every company has an operator answering the phone night and day. Instead, they may require you to leave a voicemail and then will call you back. Ask how often staff members are on the premises, and look for a business who has someone answering the phone at all times.

2. Services Offered

It’s not always necessary to tow your vehicle. You may just need a jump-start or some help putting on a spare tire. Some towing services can even help you if get locked out of the car. To ensure you don’t need to call multiple companies, look for a tow truck service that also offers roadside assistance. 

3. Range of Vehicles & Equipment

Different tow trucks are equipped to haul different vehicles. If your car is severely damaged or extremely valuable, a flatbed truck might be the best option. Additionally, not every towing service can haul a semi-truck. If you’re not sure the company has the right equipment to pull your vehicle, call and verify beforehand.

4. Positive Reviews

Request references and read online feedback. A company that is fast and reliable will have predominantly good reviews. On the other hand, if you see a large number of negative ones, that’s a sign the company isn’t taking care of their customers as well as they should.

If you’re stranded near Fairbanks, AK, Ron’s Service & Towing will help. With more than 50 years of experience, these professionals can tow any size vehicle. They also offer roadside assistance as well as fuel delivery services for your convenience. With a fleet of 10 tow trucks, they can dispatch a driver to you 24 hours a day. Visit the website for more information, or call (907) 456-4224 to speak to one of their team members.