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Much like a great dentist or HVAC company, a reputable auto repair shop is one you can rely on for many years. Whether you are dealing with the aftermath of an auto accident or you need a few minor repairs, finding the right mechanic prevents many costly, stressful problems. To find an honest, transparent company that always provides high-quality work, you should look for a few key qualities.

5 Characteristics to Seek in an Auto Repair Shop

1. Experience

The number of years an auto service has been in business is key in determining their reputability. Few businesses that provide poor or dishonest service last, as word quickly spreads throughout the community. Work with a shop that has been in business at least five years.

2. Certifications

auto repairLook for an auto repair shop with mechanics certified by the National Institute for Automotive Service Excellence. Certifications indicate reputability and trustworthiness, so you can feel confident about taking your vehicle in for repairs.

3. Insurance Assistance

The best auto shops work with your insurance provider to expedite your claim. These shops are preferred or sanctioned by many insurance providers, giving you a partner who will work to get you back on the road as soon as possible.

4. Reviews & Testimonials

Glowing reviews and testimonials provide a clear idea of what you can expect from an auto repair shop. Reviews offer details on customer service, including how friendly the mechanics were, whether they answered questions, and if they provided a sufficient fix to the client’s car trouble.

5. Neat & Clean Shop

Worthwhile auto repair shops maintain neat and clean work environments — you shouldn’t see areas coated with grease or littered with vehicle parts and trash. Cleanliness shows dedication to maintaining a good reputation within the community.

 

Oak Hollow Tire Car Care Center is the one-stop auto shop for High Point, NC, drivers. Whether you need a simple oil change or more complex engine work, their ASE-certified technicians are trained and ready to take on the job. Call (336) 841-6553 to schedule an appointment, or visit the company online to learn more. Like the auto repair shop on Facebook to leave a review and enjoy helpful vehicle tips.

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