Choosing a bank is a big decision. On the one hand, you need a financial institution advanced enough to make managing your money effortless and seamless, but you also want a local bank small enough to care about you and your needs. Because so much depends on which provider you choose, it pays to look at several options before deciding. Below are a few characteristics you should look for if you’re searching for a new bank.

4 Qualities to Look for in a Local Bank

1. Low Fees

Many banks, especially the leading national companies, charge account holders exorbitant fees simply to access their own money. Most local banks, however, strive to satisfy all of their customers and will see you as more than a revenue source. Sit down with a bank teller before opening an account and find out what they charge for, how much, and what you can do to keep the costs down.

2. Advanced Technology

​​​​​​​​​​​​​​Modern online banking services are efficient and convenient, and are so ubiquitous every local bank should offer them. Choosing a financial institution with seamless online bill-pay options, mobile deposits, and account alerts will eliminate trips to the bank and help you avoid late fees for forgotten payments.

​​​​​​​3. Customer-Focused Service

Customer service is where small local banks truly shine. They know you’re more than just an account number, and will do whatever they can to help you solve problems and reach your financial goals. When issues arise, you’ll want the peace of mind that comes from having a banking team committed to helping you make the best decisions for your finances and your future.

Citizens Bank has been serving Byhalia, Barton, and Victoria, MS since 1919, building a reputation for personalized service and cutting-edge services. If you’ve been looking for a good local bank who will always put your interests first, visit their website to find your nearest location, and follow their Facebook for news and updates. If you have any questions, give their main office a call at (662) 838-2146.